TOTALPACK offers a challenging fast-paced environment for people who have a passion for what they do and provides them with the tools they need for success; while our employees feel like they work in a family like environment. At TOTALPACK, customer service is number one, from top-level executives to the warehouse and shipping departments. We are focused on providing our customers with the highest quality service, the best products and the best selection they will find anywhere!
TOTALPACK seeks bright, energetic people from a variety of backgrounds to contribute their unique perspectives and help us fully understand and meet our customer’s needs. TOTALPACK is an Equal Opportunity Employer.
TOTALPACK is a business to business wholesale distributor of packaging, shipping, janitorial, warehouse and air cargo supplies; as well as a manufacturer of custom printed tapes and labels. The primary marketing channel for the company is our sales personnel and full e-commerce site. TOTALPACK employees work together as a team to support the daily functions of the company, whether they fill customer orders, man the phone lines, negotiate with vendors, expand the product line or manage the finances.
The administrative staff performs office duties for senior executives and supports all departments. Administrative assistants are the backbone of every department.
Customer service representatives function as the company’s direct line to our customers. Representatives are trained to give our customers one-stop shopping by handling orders, questions and concerns without transferring them. Representatives place orders and respond to customer questions via the phone, fax, email, chat and website.
The sales team actively markets TOTALPACK products to businesses. Each member of the team is responsible for a certain territory/customer base, where they bring in new customers and enhance existing customer accounts to ensure satisfaction. Account Representatives spend the majority of their time traveling off-site to businesses, talking directly with the customers.
TOTALPACK business relies heavily on the performance of its warehouse. All aspects of the distribution business—shipping, receiving, returns, transfers and restock—are centered within the warehouse.