Hello! This is our Returns & Exchanges policy.

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We do apply returns to the tender it was purchased with. (Withing 30 days of purchased)

• What is your return policy?
• What about returns for purchases at TOTALPACK.com?
• Do I need a receipt from my purchase?
• Do you take everything back?
• Is there a time limit?
• Can printed tape orders be returned?
• Can TOTALPACK process my tape orders without signature?
• Are there restocking fees?

You can return item(s) by mail or at TOTALPACK store.

If you have an account or an order number, you can start your return now. If you don't have an account or you're missing order information, you can print a blank return form and label. Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.

Simply bring the item(s) you'd like to return along with your receipt and original form of payment. Any salesperson can assist you with your return. 1867 NW 72nd Ave, Miami, FL, 33126.

For the best service and selection, please order your replacement items online or call 1-305-597-9955 for assistance.

For the best service and selection, please order your replacement items online or call 1-305-597-9955 for assistance.

All refunds will be credited to your original form of payment. We cannot give any refunds with no record of sale.

Items Returned by Mail: If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return.

Shipping Charges: Unfortunately, we cannot refund shipping charges.

International TOTALPACK.com orders have a different return process and do not qualify for free returns or merchandise exchanges. For a refund that includes duties, taxes and tariffs, please contact TOTALPACK customer service and ask them to send you a Return Merchandise Authorization form. Then mail the completed form with your item(s) to Borderfree, our international shipping partner. Orders returned directly to a TOTALPACK store or sent to TOTALPACK.com will receive a refund for the merchandise but not duties, taxes or tariffs. Learn more about international returns.

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We do apply returns to the tender it was purchased with.

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Simply send your item back or bring it to a store near you and we'll do our best to take care of you.

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Your receipt or order number helps us locate your purchase the fastest. If you don't have a receipt, we should be able to find the purchase in other ways, but we may ask you for more information so we can better assist with your request.

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We'll do our best to take care of you, but from time to time we cannot accommodate a return.

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We will do our best to take care of customers and deal with them fairly; we ask that our customers treat us fairly as well. From time to time we may not accept a return. There is a 30 day time limits for returns or exchanges.

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No.

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Tape orders cannot be returned. All tape orders must be signed before production, to ensure artwork and colors are correct.

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